Privacy Policy

Last Updated: October 28, 2025

Introduction

This Privacy Policy describes how Devine Empowerment Coaching LLC ("we," "us," or "our") collects, uses, and shares information about you when you use our website https://www.devineempowermentcoaching.com/ (the "Site") and our coaching services.

Information We Collect

Information You Provide to Us

We collect information you provide directly to us, including:

Name and email address
Physical mailing address (when provided)
Account credentials for your client portal
Payment information (processed through our payment providers)
Course participation and interaction data
Communications you send to us
Any other information you choose to provide through courses, forums, or client interactions

Information We Collect Automatically

When you access or use our Site, we automatically collect certain information, including:

Log information (IP address, browser type, operating system)
Device information
Usage information (pages viewed, course progress, time spent on pages)
Information collected through cookies and similar technologies

Information from Third Parties

We may receive information about you from:

Kajabi: Our course and website platform provider (Kajabi acts as our data processor)
Payment processors: Apple Pay, Google Pay, and Klarna
Analytics providers: To understand how users interact with our Site

How We Use Your Information

We use the information we collect to:

Provide access to your client account and our coaching services
Process course enrollments and payments
Deliver course content and facilitate interactions with other students
Send you course updates, coaching materials, and support messages
Respond to your questions and provide customer support
Send marketing communications about our services (with your consent where required)
Improve our courses and services
Monitor and analyze usage patterns
Detect, prevent, and address technical issues and fraud
Comply with legal obligations

How We Share Your Information

We may share your information with:

Service Providers

We work with third-party service providers who perform services on our behalf, including:

Kajabi: Our platform provider for course hosting, client accounts, website functionality, and payment processing. Kajabi acts as our data processor and has executed a Data Processing Addendum (DPA) with Standard Contractual Clauses (SCCs) to ensure your data is protected in accordance with applicable privacy laws.
Payment processors: Apple Pay, Google Pay, and Klarna for processing transactions
Email service providers: Kajabi for automated course emails and marketing communications, and Google Workspace for direct email communications
Video conferencing: Google Meet for virtual coaching sessions and meetings
Analytics providers: To understand usage patterns

Other Course Participants

When you participate in courses, certain information (such as your name and profile information) may be visible to other students in the course. Any content you post in course forums or group discussions will be visible to other participants in that course.

Business Transfers

In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the new entity.

Legal Requirements

We may disclose your information when required by law, court order, or governmental request, or when necessary to protect our rights, safety, or property.

With Your Consent

We may share your information with your consent or at your direction.

We do not sell your personal information to third parties.

Payment Processing

We use Kajabi Payments, Apple Pay, Google Pay, and Klarna to process payments. We do not directly store your complete credit card or bank account information on our servers. Payment information is handled securely by our payment processors in accordance with PCI-DSS standards. Please review the privacy policies of these payment providers for information on how they handle your payment data.

Client Accounts and Course Interaction

When you create a client account, you can access your courses, track your progress, and interact with other students. You control what information you share in course discussions and forums. Please be mindful that information you post in these spaces may be visible to other course participants.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small text files stored on your device that help our Site function properly and provide you with the best experience.

Types of Cookies We Use

Essential Cookies: These cookies are necessary for the Site to function properly. They enable core functionality such as:

Keeping you logged into your client account
Processing course enrollment and payments
Security and authentication
Session management

Non-Essential Cookies: These cookies help us understand how you use our Site and improve your experience:

Analytics cookies to understand usage patterns
Preference cookies to remember your settings
Performance cookies to monitor site functionality

Kajabi Cookies

Our Site is built on the Kajabi platform, which uses cookies to provide essential functionality and collect usage information. For detailed information about Kajabi's cookie practices, please visit Kajabi's Cookie Notice.

Your Cookie Choices

You can control cookies through your browser settings. Most browsers allow you to:

View what cookies are stored and delete them individually
Block third-party cookies
Block cookies from specific sites
Block all cookies
Delete all cookies when you close your browser

Important: Disabling essential cookies will prevent core features of the Site from working properly, including accessing your client account and enrolled courses. Disabling non-essential cookies may limit some features but will not prevent you from using the Site.

Cookie Consent

If you are located in the European Economic Area (EEA), United Kingdom, Canada, or Australia, we will request your consent before placing non-essential cookies on your device. You can withdraw your consent at any time through your browser settings or our cookie consent tool.

Your Rights and Choices

You have certain rights regarding your personal information:

Access: Request access to the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information by updating your client portal or contacting us
Deletion: Request deletion of your information (subject to legal retention requirements)
Data Export: Request a copy of your data in a portable format (we can export your contact information upon request)
Opt-Out: Unsubscribe from marketing emails using the unsubscribe link in any email or by updating your email preferences in your client account settings
Email Preferences: Customize which emails you receive by logging into your account, clicking your avatar, selecting "Settings," and adjusting your email preferences
Account Information: Update your account information through your client portal

To exercise these rights, contact us at [email protected].

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. When you request deletion of your account, we will delete or anonymize your information, except where we are required to retain it by law.

International Data Transfers

We are based in Colorado, United States, and serve clients worldwide. Your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. By using our services, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence. We take steps to ensure your information receives adequate protection wherever it is processed.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately at [email protected], and we will take steps to delete such information.

Third-Party Links

Our Site may contain links to third-party websites, including social media platforms and partner sites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information to them.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on this page and updating the "Last Updated" date. For significant changes, we may also send you an email notification. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Devine Empowerment Coaching LLC
Email: [email protected]
Website: https://www.devineempowermentcoaching.com/

Additional Disclosures for Specific Regions

California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

Right to Know: You can request information about the categories and specific pieces of personal information we have collected, the sources of that information, our business purposes for collecting it, and the categories of third parties with whom we share it.
Right to Delete: You can request deletion of your personal information, subject to certain exceptions.
Right to Opt-Out: We do not sell personal information. If our practices change, we will update this policy and provide an opt-out mechanism.
Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your CCPA rights.