Readers in Action: Terms & Conditions
Effective as of: September 17, 2025
Purpose of the Program
Readers in Action is a group coaching program designed to foster personal growth, self-awareness, and meaningful connection within a supportive community. This space encourages members to engage in self-exploration, learn from others' experiences, and lean on one another in ways that feel relatable and uplifting. Through guided discussions, exercises, and shared reflections, members will gain insights, develop new perspectives, and work toward individual and collective goals.
Definitions
For the purposes of this coaching contract, the following terms are defined as:
MEMBER: An individual participating in the Readers in Action book club, engaging in group coaching sessions, and committed to following the program's guidelines and expectations. Members are responsible for respecting the confidentiality of the group and contributing to the community in a supportive, honest, and authentic manner.
COACH: Jordan Devine, the facilitator of Readers in Action, responsible for guiding the group coaching sessions, providing daily prompts, insights, activities, and reflections, and ensuring a supportive and safe environment. The coach upholds confidentiality, maintains adherence to ethical guidelines, and ensures that the program operates smoothly and effectively.
Rules and Expectations
To ensure a positive and productive experience for all members, participants agree to:
- Engage in discussions with openness, respect, and kindness.
- Maintain a judgment-free and supportive environment.
- Allow space for all members to contribute and share.
- Keep members' shared experiences and personal reflections confidential.
- Offer advice only when requested by another member.
- Have the courage to show up honestly and authentically.
- Lead with vulnerability.
Readers in Action upholds a zero-tolerance approach to harmful, rude, or mean comments. Members are expected to be courteous and considerate of others' experiences, perspectives, and opinions.
Scope of Coaching Services
As a certified life coach, I am trained to provide guidance, support, and encouragement in personal growth, self-awareness, and goal achievement. However, please note that I am not trained to provide psychotherapy or medical treatment. If, at any time during the program, I believe that any issue presented by a member would be better addressed by a licensed therapist or healthcare provider, I will reach out directly to ensure the member receives the appropriate support.
Program Attendance and Participation
While all group coaching calls are optional, consistent participation enhances the experience for both you and fellow members. If you miss calls, recorded materials and discussion summaries may be available through your client portal. There are no makeup sessions for missed calls, but you retain access to all program materials and can engage with the community through the online portal.
Program Duration
Access to the online portal, community, and all program materials is limited to a total of 56 days (8 weeks) from the official program start date. All access will be automatically terminated after this period.
Technical Requirements and Platform Access
To participate fully in this program, you will need reliable internet access, a device capable of accessing the Kajabi portal, and the ability to join Google Meet calls (computer, tablet, or smartphone). Basic technical support is available, but members are responsible for ensuring they can access the required platforms. If you experience technical difficulties, please contact [email protected] for assistance.
Intellectual Property
All program materials, including journal prompts, coaching insights, activities, and bonus content, are the intellectual property of Jordan Devine and Devine Empowerment Coaching LLC. Members may use these materials for their personal growth and development only. Redistribution, sharing, copying, or reselling of program materials is strictly prohibited without written permission.
Program Changes and Modifications
While every effort is made to deliver the program as described, I reserve the right to modify the program structure, reschedule sessions, or make other reasonable adjustments as needed. Members will be notified of any significant changes in advance. In the unlikely event that the program must be cancelled entirely, participants will receive a full refund.
Limitation of Liability
Participation in Readers in Action is voluntary, and individual results may vary based on personal commitment, engagement, and circumstances. As the coach, I provide guidance, support, and resources, but I cannot guarantee specific outcomes or results. Members participate at their own discretion and assume responsibility for their own growth journey. Jordan Devine and Devine Empowerment Coaching LLC shall not be liable for any indirect, incidental, or consequential damages arising from participation in this program.
Refund and Cancellation Policy
If you are not completely satisfied within the first 7 days of the program start date, I offer a full refund. This gives you time to experience the first week of materials and see if the program is right for you. After 7 days from the program start date, no refunds are available, but you keep all materials and access to your client portal.
Confidentiality and Conflict Resolution
Confidentiality is a cornerstone of this program. Members are expected to respect and maintain the privacy of what is shared within the group. As a certified life coach, I am committed to maintaining confidentiality regarding the information members choose to share with me and within the group.
If conflicts arise, I may facilitate a discussion to mediate and ensure a harmonious group environment. If another member says or behaves in a way that feels unkind, harmful, or unsettling, please report it.
Just like my coaching certification program, Lumia, integrity and trust are key values within Readers in Action. Honesty and kindness go hand in hand. If I or another member ever say or do anything that upsets you or doesn't feel right, please contact me via email at [email protected] to schedule a time to talk.
Consent to Log Group Coaching Hours for ICF Credentialing
As part of my professional development and pursuit of ICF coaching credential, I will be logging group coaching hours from this program. My log will include participant names and email addresses for verification purposes, but no other personal information or details about individual discussions will be recorded. Only the number of coaching hours conducted will be reported for credentialing purposes. Participation in this program implies consent for your name and email to be included in my coaching hour logs.
Ownership of Growth
As a member of Readers in Action, you understand that your growth and progress are your responsibility, and acknowledge that success depends on your willingness to engage honestly, take action, and reflect on your experiences. You agree to commit to exploring new ways of being, living, and communicating to discover what works best for you and to take responsibility for your own personal development throughout this program.
Contact
If you have any questions, concerns or complaints about these Terms & Conditions, please contact me:
By email: [email protected]
